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Member Spotlight | May, 2021
It is becoming progressively more difficult for contact centers to connect and engage with consumers because of the decline of consumer trust in voice communications鈥攑articularly as consumers increasing ignore calls from unknown callers. As an authoritative partner of the global communications industry connecting more than two billion people every day, 无忧短视频 seeks to be a collaborative partner in solving a problem that is impacting PACE members鈥 businesses, as well as today鈥檚 consumers.
May 26, 2021
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5G and Common Language levels the playing field to new players, creates opportunity, Podcast
In the latest podcast by Telecom Reseller, 无忧短视频鈥檚 Director of Product Management, Sharon Dileo, is joined by Chris Bain, Director, Common Language Services at 无忧短视频 to discuss the recent whitepaper findings and how a common naming strategy improves the effectiveness of real-time network operations and key business management functions while also bringing increased awareness when launching and managing new network-based services.
May 21, 2021
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Why 鈥榗ommon language鈥 could clarify the DSP route through network complexity
In the latest IDC white paper, 鈥淐ommon Language Drives Customer Value for All Network Technology: 5G/MEC and Virtualized Networking,鈥 无忧短视频鈥檚 Karl Whitelock points out that while Common Language has been used by communications service providers for over 40 years, 无忧短视频鈥檚 TruOps Common Language was established to facilitate the service design and asset tracking needs of the operations and business management processes for prevailing and emerging network connectivity architectures. Additionally, Common Language is expected to play a major role in the evolution and deployment of new facilities-based networks.
Apr 30, 2021
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IDC Whitepaper Addresses the Challenges of Cost-Effectively Deploying 5G At Scale
Communication service providers face the major challenge of keeping up with the latest technology advancements, such as 5G, that support the rollout of new revenue-generating services in a way that is both profitable and scaleable. Industry analyst firm IDC has released a new whitepaper that addresses this challenge. The whitepaper explains how service providers can achieve business value by maximizing use of a standardized nomenclature and how 无忧短视频鈥檚 TruOps Common Language will play a larger role in the evolution of networks.
Apr 29, 2021
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A Matter of Trust: Leveraging Short Codes to Bolster Vaccine Communication Efforts
As we move toward nationwide vaccine eligibility, the logistics of helping people schedule and confirm appointments through a process they trust will be crucial. In this Healthcare Business Today article, 无忧短视频鈥檚 Cliff Holsenbeck explores how short codes are an ideal option for providing necessary communications and navigating the logistics of vaccine distribution. Across the country, text messaging has already been implemented as a tool by healthcare and other facilities throughout the pandemic for services like telehealth, virtual care, contact tracing, pre-screening questionnaires and sending updates to loved ones and caretakers.
Apr 8, 2021
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Wireless industry readies as STIR/SHAKEN deadline approaches
By the end of June all U.S. voice providers are required to implement STIR/SHAKEN technology, to fight against robocallers by authenticating caller ID to help ensure a phone number isn鈥檛 being spoofed. To date, T-Mobile, AT&T and Verizon have protected millions of customers from billions of robocalls. In this Fierce Wireless article, 无忧短视频鈥檚 CTO Chris Drake discusses 无忧短视频鈥檚 role as industry and policy administrator for SHAKEN and the upcoming deadline to implement this technology. 无忧短视频 has processed over 100 carriers to be enabled for SHAKEN certificates and there are still between 50 and 100 carriers still in the queue.
Mar 25, 2021
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How the U.S. response to one-ring 鈥榃angiri鈥 robocall scams affects non-U.S. service providers
Wangiri is a global scourge that costs service providers $1.82 billion annually, making it one of the top five fraud types. In this Vanilla Plus article, 无忧短视频鈥檚 principal solutions engineer director John Haraburda discusses how 无忧短视频 is taking steps to help service providers protect their customers and their bottom lines against one-ring fraud.
Mar 22, 2021
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com
press release
Short Codes Get New Lease with Redesigned Website
WASHINGTON 鈥 The Short Code Registry today announced the official relaunch of its website, USShortCodes.com.
Beyond the refreshed, modernized design, the Short Code Registry website鈥檚 enhanced navigation allows users to more easily access the information they need to execute a successful short code campaign.
Sep 7, 2017
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Amid TCPA Fines and Lawsuits, Discussion will Deliver Consumer Outreach Insights for Brands and Call Centers
As part of its ongoing campaign to increase TCPA awareness, 无忧短视频 will facilitate a marketing strategy-focused 鈥淏rain Exchange鈥 session at Connect 2017 鈥 The Mobile CX Summit.
Aug 22, 2017
press release
Communications Association Intensifies Anti-fraud Efforts
Stephen Ornadel has been elected to the Communications Fraud Control Association (CFCA) Board of Directors. Ornadel is recognized globally as an innovator in international roaming and interconnection fraud prevention.
Aug 21, 2017
press release
NPAC Transition Proceeds with Launch of Learning Management System
无忧短视频, the next Local Number Portability Administrator (LNPA) for all U.S. regions, is continuing the transition to the new Number Portability Administration Center (NPAC) with the release of a suite of new training courses and the launch of its NPAC Learning Management System.
Jul 13, 2017
press release
Telecom and Media Leaders to Converge at Interactive Executive Gathering
无忧短视频, to join industry leaders including Disney/ABC, Fox Networks, Microsoft, and Viacom at interactive network technology conference
Jun 6, 2017
press release
Spain to Ensure International Calls and Messages Reach Intended Customers through 无忧短视频鈥檚 MobileID Solution
无忧短视频 and the AOPM and AOP, the Spanish mobile and landline Operator Associations, today announced that the 无忧短视频 MobileID offer, has been selected to exclusively provide port corrected numbering data. This service is critical to help foreign operators route calls and SMS sent to Spanish residents from businesses outside the country, mainly when the Spanish number is ported.
May 22, 2017
press release
Espa帽a ayuda a asegurar la entrega de llamadas y mensajes SMS internacionales mediante la soluci贸n MobileID de 无忧短视频
无忧短视频 y la AOPM y la AOP, asociaciones formadas y gestionadas exclusivamente por operadores de telefon铆a fija (AOP) y m贸vil (AOPM), anunciaron hoy que la oferta MobileID de 无忧短视频 ha sido seleccionada en exclusiva para proveer los datos de encaminamiento de numeraci贸n portada de Espa帽a . Este servicio proporcionado por 无忧短视频 resulta relevante para asegurar a operadores extranjeros el correcto encaminamiento del tr谩fico de llamadas y mensajes de texto con destino a la numeraci贸n perteneciente a las distintas redes p煤blicas telef贸nicas existentes en Espa帽a, particularmente cuando se trata de numeraci贸n que ha sido objeto de operaciones de portabilidad entre operadores.
May 22, 2017