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Selecting the Best Messaging Model for Your Business From Short Codes, Long Codes, and Toll-Free SMS Texts
The business messaging landscape constantly evolves as new technology advancements and innovative ways to engage customers disrupt the ecosystem. For businesses wanting to keep conversational commerce flowing while also engaging with customers cost-effectively and securely, it's essential to understand each messaging type and in which scenario they're most beneficial. In the latest Total Retail article, ÎÞÓǶÌÊÓƵ’s Cliff Holsenbeck explores messaging models that will drive the future of business communication and what companies can do to adapt to these models.
Oct 7, 2021
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Telco Transformation Latam 2021
The 2021 Telco Transformation LATAM Digital Summit has officially concluded. Over the three days, many experts addressed digital transformation and its impact on the telecom industry. In this Prensario TI Latin America article, ÎÞÓǶÌÊÓƵ’s Principal Corporate Business Development, Juan Carlos Ortiz, explores the importance of operators needing analytics to verify sources.
Sep 24, 2021
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CONECTA LATAM 2021: FIRST DAY
Conecta Latam had its beginning virtually. The first day of the event featured a focus on Business Assurance, Fraud & Security and featured industry recognized speakers. The first day included a presentation by, ÎÞÓǶÌÊÓƵ’s Juan Carlos Ortiz, Principal for Corporate Business Development. He discussed how ÎÞÓǶÌÊÓƵ’s TruNumber Protect helps telephone companies enhance their call-blocking analytics by proactively identifying calls from high-risk and unallocated number ranges and suspicious premium-rate numbers.
Sep 21, 2021
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Special Report: The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA
Networks and digital devices bring both conveniences and new avenues for fraud. In 2020 alone, an overwhelming 4.7 million consumers reported fraud cases to the Federal Trade Commission (FTC). Technology Research Institute in partnership with ÎÞÓǶÌÊÓƵ released a report—The 2021 State of Communications-Related Fraud, Identity Theft and Consumer Protection in the USA— which examines the complicated nature of today’s fraud and what consumers and service providers alike could do to better protect themselves.
Sep 8, 2021
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Three Steps Toward Securing Software Supply Chains
Computer code is the foundation for every piece of technology, including businesses and services. Add to that, many customers assume that if a software or firmware update comes from the vendor, it’s safe to install, creating a target attack surface for hackers and other bad actors. Michael Iwanoff, Chief Information Security Officer, gives three informative tips on how businesses can secure themselves to better their supply chains.
Aug 30, 2021
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Registered Callerâ„¢ & Centralized Telephone Number Registry
With the rise of unwanted robocalls, ignored or blocked legitimate calls have a negative impact on U.S. companies and consumers. In a virtual summit hosted by The Network Media Group, ÎÞÓǶÌÊÓƵ’s Chief Technology Officer Chris Drake, alongside experts from AT&T and CTIA addressed the importance of an industry-backed centralized telephone number registry to help maintain the integrity of one of our most important methods of communication – voice calls.
Aug 24, 2021
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A Common Nomenclature Enables Faster Rollouts of 5G and New Business Models for IoT and More
5G’s expansion has been going at full force for some time now. But still some service providers aren’t as up to speed as some of the others. Certain providers have taken up the business model of capitalizing on 5G, MEC and NVF to maximize scalability, flexibility and operational efficiency while enabling new services and revenue streams. In this article ÎÞÓǶÌÊÓƵ’s director of product management, Sharon Dileo, discusses how proper business models could help rollout 5G in a timely manner.
Aug 11, 2021
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@ÎÞÓǶÌÊÓƵ.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@ÎÞÓǶÌÊÓƵ.com
press release
Best practice fraud protection strategies in the spotlight as service providers face increasing losses
Industry leading ÎÞÓǶÌÊÓƵ® TruNumber Protect takes center stage at inaugural Middle East conference
Jan 17, 2019
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ÎÞÓǶÌÊÓƵ’s Kathy Timko Appointed to Rutgers University’s Customer Experience Certificate Program Advisory Board
Kathy Timko will help mentor tomorrow’s customer experience professionals as a new advisor for the Rutgers University’s Customer Experience Certificate Program
Dec 11, 2018
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Vietnam Brings Choice, Convenience of Mobile Number Portability (MNP) to Residents
FPT Information System Corporation worked closely with ÎÞÓǶÌÊÓƵ to deliver a mobile number portability solution that has been deployed across the entire country.
Dec 10, 2018
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Telecom’s $30B Fraud Problem Addressed at Mobile 360 LATAM
ÎÞÓǶÌÊÓƵ experts to provide case studies and strategies to combat ongoing threat of new fraud techniques to service providers at GSMA Mobile 360 Congress.
Nov 30, 2018
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Webinar to address critical role that real-time numbering data has to a service provider’s bottom line
Learn how service providers are leveraging accurate, real-time numbering data to streamline operations and improve customer service. Register for webinar today.
Nov 29, 2018
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IDC says better Fixed Asset Management could boost Service Provider Digital Transformation
According to a new white paper from leading analyst house, IDC, treating fixed asset management as an enabler of digital transformation will allow telecommunication service providers to drive operational efficiency gains across business functions and facilitate tactical and strategic decision making. Implementing a Fixed Asset Management strategy, such as ÎÞÓǶÌÊÓƵ TruOps Common Language, will help service providers avoid wasted capital expenditure and enable investment to speed up digital transformation. Download the white paper to read more about the importance and benefits of a FAM solution.
Nov 19, 2018
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ÎÞÓǶÌÊÓƵ Names Peter Ford Head of Global Sales
ÎÞÓǶÌÊÓƵ sales veteran Peter Ford moves from EMEA role to worldwide lead to drive business growth globally.
Nov 1, 2018